FAQ answers:

The best and quickest way to contact us is by phone,where we can talk over what you want to order. Alternatively, you can write to Us using the email address given under "Contact".

 

Ordering turnaround times depends on size and type of order as follow:

 

CAKES:

 

Our Cakes are Special and Unique. We aim to work with you , if you so wish, to produce a Cake that is just for you.

 

In some cases Clients would like a Cake just like the ones shown in our website and it is no problem for Us.

 

You can also let Us to surprise you with a Unique Cake design based on a short brief by you.

 

We  have a base Cost structure built around Finger Portions [ 1" x 1" x 4"/5" Depth ] that includes most Designs and 4-5 Wired Sugar Flowers, as many flavours as tiers in the Cake 

 

Due to the bespoke element of Our Cakes some Design Elements might have an extra cost added to the final price: See Below for more information.

 

We regret to inform you that We do not do Wedding Novelty Cakes or Children Cakes [ Frozen,Minions,Barbie etc ] Unless it involves a very different take on the Theme .

 

CELEBRATION CAKES:

 

We required a minimum of 3 Weeks notice for Small Cakes and 6 weeks notice for bigger commissions. All times subject to Date Availability.

 

Minimum Charge for Celebration Cakes start at £100 and varies accordingly to complexity of design,number of Tiers,etc.

 

Delivery, if required, is calculated separately.

 

WEDDING CAKES:

 

Price is calculated based on number of portions required. As a guideline, the base Price for a 100 Portions Bespoke Designed Cake is £600. 

 

There is a minimum charge of £425 for Wedding Cakes.

 

We required a minimum of 8 weeks notice for a Wedding Cake. All subject to availability.

 

Included in the price is the Design and up to 4-5 Large Sugarflowers / Foliage . Filler flowers are included in the price.

 

For every extra Large/Medium sugarflower add £25/20 per stem/flower.

For Ruffled Tiers add 10% to base price.

 

Silver/Gold Leaf covered Tiers have an added cost according to the size chosen. Please refer to Us for more information when design is finalised.

 

We offer a Wedding Cake Tasting Session for 2 people for £35 [NON REFUNDABLE ] The Cake Tasting Session includes 4 types of Cakes flavours suggested by you or a combination of Macaroons and Cake with Tea/Coffee and possibly discussion over Sketches based on a Brief given by you previously. You can write to Us for more information.

 

Sketch Designs are HAVE+SOME+CAKE sole property and cannot be shared until non-refundable Deposit is made. 

 

MACARONS: 

 

Minimum order 12 Macarons. From 12 Macaroons onwards we work by half dozen orders. For example : You can order 18,24,30,36 and so on. Minimum time frame to order is 3 weeks in advance. For larger orders (Weddings,Anniversaries,etc) there is a minimum of 8 weeks notice. All Subject to availability.

 

Prices start at £ 1.50 per unit for smaller Orders. Larger Orders receive a discount according to the size of it. You can contact Us for more information.

 

HOW TO PAY:

 

For Small Celebration/Birthday Cakes up to the Value of up to £150 Full Payment is required at Order Confirmation.

For Orders over £150 we require a 50% Deposit with the remaining 50% Balance due 2 weeks before Event.

.

For Wedding Cakes a 50% Deposit is required to confirm your order and the remaining 50% is due 3 Weeks before Wedding.

 

COVID19 PROVISION: You can book and block the Date with a £100 Non refundable part Deposit , with full remaining balance due up to 4 Weeks before Wedding. Included is the flexibility to change your Date, subject to availability.

Payment can be made by Cash/Bank Transfer/ Direct Debit.

 

We do not have Online Payment Service.

 

Delivery:

 

We are based in Birmingham, West Midlands and deliver anywhere within the UK if required .

 

For most cakes , except for Wedding Cakes, we suggest Collection from our premises unless otherwise advised.

If you wish to Collect your Wedding Cake, a Release Form MUST be signed by the designated person.

Delivery cost :

£20 within Birmingham [10 miles round trip from premises]

Delivery Charges : 45p per Mile [Standard National Rate] per round trip + £10 per Travelled Hour.

 

Orders over £1750 are free of Charge for Deliveries within 150 miles round trip.

There is a FLAT DELIVERY FEE of £175 for Deliveries to ALL London Areas

[ Free for Orders over £3250 ]

Deliveries to the rest of the Country is capped at £225 [ Free for Orders over £2750 ]

 

Cancellations/Refunds:  

 

Deposits are NON-REFUNDABLE [ Only exception is in case that the order can not be fulfilled by our side, then , a full refund will be given]

In case of Cancellations, 50% Deposits are NON REFUNDABLE ,if the Cake has been paid in full, 50% of the total price will be refunded.

 

Contact:

81 Lightwoods Road

Birmingham+West Midlands

info@havesomecake.co.uk

Tel: 07969144295

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