© 2013 by LifeIsShort,HaveSomeCake. All rights reserved.

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FAQ answers:

The best and quickest way to contact us is by phone,where we can talk over what you want to order. Alternatively, you can write to Us using the email address given under "Contact".

 

Ordering turnaround times depends on size and type of order as follow:

 

Cakes:

 

Our Cakes are Special and Unique. We aim to work with you , if you so wish, to produce a Cake that is just for you. In some cases Clients would like a Cake just like the ones shown in our website and it is no problem for Us. You can also let Us to surprise you with a Unique Cake design based on a short brief by you. We  have a base Cost structure built around Finger Portions [ 1" x 1" x 4" ] that includes most Designs and a few Sugar Flowers but due to the bespoke element of Our Cakes some designs might have an extra cost added to the final price.

 

We regret to inform you that We do not do Wedding Novelty Cakes or Children Cakes [ Frozen,Minions,Barbie etc ] Unless it involves a very different take on the Theme .

 

Celebration Cakes: we required a minimum of 3 Weeks notice for Small Cakes . For Anniversaries and Celebrations we require 6 weeks notice. All times subject to Date Availability.

 

Minimum Charge for Celebration Cakes start at £100 and varies accordingly to complexity of design,number of Tiers,etc. Delivery, if required, is calculated separately.

 

Wedding Cakes prices are calculated based on number of Guests. There is a minimum charge of £400. We required a minimum of 8 weeks notice for a Wedding Cake. All subject to availability.

 

Included in the price is the Design and up to 3 Large Sugarflowers or 5 Medium ones. Filler flowers are included in the price. For every extra Large/Medium sugarflower add £25/20 per stem/flower.

 

Silver/Gold Leaf covered Tiers have an added cost according to the size chosen. Please refer to Us for more information when design is finalised.

 

We offer a Wedding Cake Tasting Session for 2 people for £25 [NON REFUNDABLE and it is Deducted from Final Cake Price] The Cake Tasting Session includes 3 types of Cakes flavours suggested by you or a combination of Macaroons and Cake with Tea/Coffee and possibly discussion over Sketches based on a Brief given by you previously. You can write to Us for more information.

 

Sketch Designs are HAVE+SOME+CAKE sole property and cannot be shared until non-refundable Deposit is made. 

 

Macaroons: 

 

Minimum order 12 Macaroons. From 12 Macaroons onwards we work by half dozen orders. For example : You can order 18,24,30,36 and so on. Minimum time frame to order is 7 days in advance. For larger orders (Weddings,Anniversaries,etc) there is a minimum of 4 weeks notice.

 

Prices start at £ 1.10 per unit for smaller Orders. Larger Orders receive a discount according to the size of it. You can contact Us for more information.

 

How To Pay:

 

For Large Orders [Macaroons,Anniversary,Celebration Cakes, Cupcakes and Wedding Cakes] a deposit of 60% [NON-REFUNDABLE] of the total price is required before starting any order and full payment is required by the day of Delivery for small Celebration Cakes and 3 weeks prior to Wedding/Event for Wedding Cakes/Large Celebration Cakes

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You can book and block the Date with a £100 Non refundable part Deposit alternatively with full remaining balance due up to 4 Weeks before Wedding.

For Small Orders the full amount is required before commencing work. Payment can be made by Cash/Bank Transfer/ Direct Debit. We do not have Online Payment Service.

 

Delivery:

 

We are based in Birmingham, West Midlands and deliver anywhere within the UK if required . For most cakes , except for Wedding Cakes, we suggest Collection from our premises unless otherwise advised.

Delivery cost :

Free within Birmingham [20 miles round trip from premises] NOT APPLICABLE TO ROMANTIQUES RANGE.

Delivery Charges : 45p per Mile [Standard National Rate] per round trip .Orders over £1200 are free of Charge for Deliveries within 120 miles round trip.

There is a FLAT DELIVERY FEE of £100 for Deliveries to ALL London Areas

[ Free for Orders over £3000 ]

Deliveries to the rest of the Country is capped at £150 [ Free for Orders over £3500 ]

 

Cancellations/Refunds:  

 

Deposits are NON-REFUNDABLE [ Only exception is in case that the order can not be fulfilled by our side, then , a full refund will be given]

In case of Cancellations if the Cake has been paid in full, the remaining 40% of the total price will be refunded. 

 

Contact:

81 Lightwoods Road

Birmingham+West Midlands

info@havesomecake.co.uk

Tel: 07969144295

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